• Understand the specific adventure packages and activities offered by Wildfeat Adventure.
• Familiarize yourself with the details of each adventure, including duration and difficulty level.

• Learn about the location and geography of the adventure destination.
• Research the climate, terrain, and any notable landmarks.

• Check if there are any specific requirements or prerequisites for participating in the adventure.
• Ensure you meet the physical and skill-related criteria for the chosen adventure.

Safety, security, and the well-being of all participants and staff are our priority number one at all times. Having a team of professionals who are constantly trained, accredited, and certified along with gear and equipment that is current with accepted safety records and standards. Our team is trained in advance first-aid / CPR and AED, lifesaving and swift water rescues, high rope rescue, advance vehicle recovery, and firefighting by local and foreign trainers. We use only certified gear and equipment purchased directly from the local agents with a warranty and international certification. First-aid and safety qualified first responders on site 24/7.

• Understand the booking process, including payment details and cancellation policies.
• Confirm reservation dates and times

• Clarify details about transportation to and from the adventure location.
• Confirm meeting points and pick-up/drop-off arrangements.

Effective Date: 01/01/2024

1. Overview

Wildfeat Adventure is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.

2. Information We Collect

a. Personal Information: We may collect personal information such as your name, contact details, and payment information when you engage with our services or make bookings.

b. Usage Data: We may collect information on how you interact with our website and services, including IP addresses, browser types, and device identifiers.

3. How We Use Your Information

a. Booking and Event Management: We use your personal information to process bookings, manage events, and provide you with the requested services.

b. Communication: We may use your contact details to send updates, event information, and promotional materials.

4. Data Security

a. We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Sharing of Information

a. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law.

6. Cookies and Tracking Technologies

a. We may use cookies and similar technologies to enhance your user experience and collect data on website usage.

7. Your Choices

a. You can opt out of receiving promotional emails by following the unsubscribe instructions included in each email.

8. Changes to the Privacy Policy

a. We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

9. Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us at info@wildfeatadventure.com.

Terms of Service for Wildfeat Adventure

1. Acceptance of Terms

By accessing or using the Wildfeat Adventure website (the “Website”), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use the Website.

2. Use of the Website

a. There is no age limit for you to use this website.

b. You agree to use the Website in accordance with all applicable laws and regulations in Sri Lanka.

c. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

3. Adventure Events and Media Usage

a. Wildfeat Adventure reserves the right to use photographs and videos taken during events for promotional purposes, including but not limited to the website’s gallery and promotional materials.

b. Participants in events acknowledge and agree to the use of their likeness in such promotional materials.

4. Extreme Sports and Assumption of Risk

a. Participation in extreme sports organized by Wildfeat Adventure involves inherent risks. Participants are responsible for their own safety and assume all risks associated with such activities.

5. Camping Gear Shop

a. The Camping Gear Shop on the Website is provided for your convenience. All purchases are subject to the terms and conditions outlined in the shop section.

b. No Return or Refund: All sales are final, and Wildfeat Adventure does not accept returns or provide refunds for goods sold through the Camping Gear Shop.

c. High-Quality Products: We strive to offer high-quality products suitable for various sports and adventures. However, if you encounter any issues with the purchased items, please contact our customer service for assistance.

6. User Content and Contributions

a. Users may submit content, such as reviews or testimonials, to the Website. By submitting content, you grant Wildfeat Adventure the right to use, reproduce, and display the content for promotional purposes.

7. Intellectual Property

a. The content on the Website, including text, graphics, logos, and images, is the property of Wildfeat Adventure and is protected by copyright and other intellectual property laws.

b. You may not reproduce, modify, distribute, or otherwise use any content from the Website without the express written consent of Wildfeat Adventure.

8. Adventure Events and Booking Policy

a. Wildfeat Adventure organizes various adventure events and services that may require advance bookings. The following booking policy applies:

b. 50% Nonrefundable Advance Payment: Customers are required to make a nonrefundable advance payment of 50% of the total booking amount at least seven days before the scheduled event date. This payment secures the booking and guarantees participation.

b. No Changes After Seven Days: Once the 50% nonrefundable advance payment is made, changes to the event date or type are not permitted. Customers are advised to finalize their plans before this period.

c. Balance Payment: The remaining 50% of the total booking amount must be paid no later than three days before the scheduled event date. Failure to make the balance payment may result in the cancellation of the booking.

d. Payment Process: All payments must be made through the company’s designated bank accounts, as provided on the official Wildfeat Adventure website. We do not accept responsibility for any payments made to non-designated accounts.

e. Wildfeat Adventure reserves the right to cancel bookings in the event of noncompliance with the specified payment deadlines or any violation of these terms.

9. Disclaimer of Warranty

The Website is provided “as is” without any warranties, express or implied. Wildfeat Adventure does not warrant that the Website will be error-free or uninterrupted.

10. Limitation of Liability

Wildfeat Adventure and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with your use of the Website.

11. Governing Law and Dispute Resolution

These Terms of Service are governed by and construed in accordance with the laws of Sri Lanka. Any disputes shall be resolved through arbitration in accordance with Sri Lankan law.

Contact Information

If you have any questions about these Terms of Service, please contact us at info@wildfeatadventure.com